Tell us what needs to work.
Describe the property, the device, and the problem. We'll take it from there.
Assessment
Request the onsite review for locks, Wi-Fi, thermostats, and admin control.
Rental Setup & Assessment
Send the property address and whether the rental needs new setup or existing tech checked.
Realty Handoff
Ask about listing-side device inventory, account reset, and buyer handoff.
Smart Home Install
Send the device type, brand or model, install location, and preferred timing.
Send enough detail to route the request.
Coastal Tech reviews requests manually. Include the property address, service type, device brands or models, and preferred timing when you have them. We respond within 1 business day.
What to include
Property address, service lane, device type, brand/model, and timing.
Audit requests
Audit forms start the request. Scheduling is confirmed manually.
Urgent STR issues
Use text for active rental access, Wi-Fi, climate, or turnover issues.
Access safety
Do not send passwords, access codes, or admin credentials in the first message.